Scheduling & Office Assistant Full-time Job

Job description

Well-established home care company seeking a highly focused, organized and professional individual for a Scheduling and Office Assistant position. The Scheduling and Office Assistant will be an integral part of our home care operations team. Our ideal candidate must be meticulous, quick thinking, reliable and professional with great initiative and a strong desire and ability to work in a team setting. Your attention to detail must be impeccable. Being well-spoken and great with people is a must. The right candidate must be able to work efficiently and effectively, both independently and in a team setting.

REQUIREMENTS:

• 2 + years of private duty home care experience
• 2 + years of customer service experience
• Excellent computer skills and experience with Microsoft Office
• Excellent communication and phone skills
• Quick learner and multi-tasker
• Experience in interacting with team members and clients
• Professional speaking voice
• Friendly and pleasant attitude
• Solid work ethic
• Must provide references

EXPERIENCE DESIRED:

• Managing multi line phone systems
• Existing Level 2 background check with AHCA
• Scheduling in private duty home health
• Knowledge of HIPAA

JOB DESCRIPTION:

• Assisting Scheduling Coordinator and Administrator in scheduling caregivers
• Communicating effectively with both caregivers and clients on a regular basis
• Office duties, including welcoming guests, answering phones, taking messages, responding to applicable requests and directing calls
• Must be able to take ownership and field incoming requests from clients and caregivers
• Strong team player with willingness to assist other team members as needed
• Assist with caregiver registrations
• Prepare and setup new files for caregivers and clients
• Assist with marketing, new client registrations and other communication efforts
• Demonstrate excellent customer service, communication and time management skills
• Data entry and analysis of confidential documents and information
• Copying, filing, scanning, faxing of confidential documents
• Updating records in appropriate programs so the latest information is easily available
• Various other office duties as assigned

SCHEDULE:

• Five working days per week (9am-5pm)
• Full-Time with alternating weekends on-call

Job Types: Full-time

Compensation: Commensurate with experience

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Experience:

• Home Care: 3 years (Preferred)
• Scheduling: 3 years (Preferred)
• Administrative: 3 years (Preferred)

Work Location: One location