Outpatient Physical Therapist Full-time Job

• Who We Are Looking For:

Do you have an infectious personality that makes patients look for any excuse to come back and see you? Are you a self-starter? Are you comfortable with picking up the phone to speak to new and past patients? Are you able to communicate with patients in such a way that they know what you’re doing for them?
Are you able to connect and engage with people on a personal level (not just on a clinical level)? And do you have time for people over and above their allocated clinical sessions or that which you are being paid to give?
Do you feel confident that the longer you can work with someone the bigger the difference and more value you can add to their life? Do you believe that you are more than your PT license and there are many ways beyond clinical skills and exercise prescription to help someone show up as the person they want to in life? Put another way…. Do you have your professional ego in check and recognize that your non-clinical ‘soft’ skills are more important to serving someone than your clinical ‘hard’ skills?
Do you love to learn and are you committed to being part of a team that puts patients and not professional ego first? Are you a team player and get enjoyment from anticipating the needs of others... executing/communicating in such a way that you make others lives easier? Are you coachable, flexible and open to change? Do you view the opportunity to learn, get out of your comfort zone and go the extra mile to serve our patients and community as a privilege and not something that you should be paid to do?

• About Us - Direct Orthopedic Therapy:

We are an innovative physical therapy practice in NE Florida experiencing rapid growth. In two short years we’ve grown from one clinician making house calls to a team of 10+ people providing personalized physical therapy to countless patients both in our clinic & directly in clients homes.
Read our reviews and you’ll discover we have an incredible reputation in the community and appreciation for the unique way we positively impact the health & wellness of our patients. We pride ourselves on providing a personalized experience, connecting and impacting our patient’s quality of life one conversation at a time… this approach has built a lot of good will, momentum and a consistent stream of inquiries. As a result we are now offering you an opportunity to help us to continue that growth and provide an exceptional clinical experience for our patients that goes way beyond what is offered by most health care facilities.
We believe wholeheartedly that providing our patient’s an unrivaled healthcare experience and helping them live more active lives is only possible if we attract, train, coach and incentivize a top notch team of high performers. We have a diverse group of clinicians, support staff and patients from all walks of life, thereby giving you the opportunity to form new friendships, connections and better yourself while having a positive impact on the community.
Demand for this role is always high, we invite you to apply if you feel confident and able to achieve the tasks and responsibilities listed below. The right person is likely to have strong Orthopedic background and be frustrated by the traditional PT employment model that does not recognize your true value, allow you to provide personalized 1 on 1 care and reward you for your hard work, grit and contributions to the company’s growth. This person likely has a long track record of turning frustrated, hopeless and skeptical prospects into happy lifelong patients/clients who are happy to pay, stay & refer.
We know that real “A Players” love to be held accountable for high standards of performance, which means you’ll be given your own key objectives and outcomes. When these are consistently met, you’ll experience substantial benefits and privileges.
The company website is here: www.DirectOrthopedicTherapy.com

• The Role:

This is a Full-Time PT position based in our Jacksonville Beach Clinic. We provide personalized 1 on 1 care to our clients in our brand new multi-clinician outpatient clinic and also through mobile delivery of care (outpatient in the home). You will work with the owner and non clinical team directly to determine the best mix of clinic vs mobile ‘outpatient in the home’ caseload. Each mode of serving clients has it’s pros and the goal over time is to support efficient clinical operations so we can serve our community where they need it and maintain high patient and provider satisfaction levels at the same time.
You will be responsible for managing the patient experience and providing clinical care from initial appointment, throughout an active plan of care and onward through post course of care outreach/services with a focus on retaining clients as long as possible. This will involve developing a deep and meaningful relationship with our patients, spending time getting to know each one personally and addressing their physical needs in service of their greater health, fitness and life goals.
This begins by connecting with new prospects/patients through a variety of avenues... over the phone, during a discovery session or Initial EVAL. You will be given ample opportunity to build relationships with patients & serve them in a personalized 1 on 1 care model, your job is fulfilling the promise our marketing and sales team makes to convert prospective patients into active patients and retain them as long as possible by always looking to serve & solve their next problem. We need this person to create the type of experience that customers can’t wait to come back to, will be happy to pay for and happy to tell others about. This is an awesome opportunity for someone who:

• LOVES PEOPLE and wants to broaden your clinical & communication skills.
• Wants to work in a fast-paced, NO-DRAMA environment where office politics, backstabbing, gossip and negativity are NOT tolerated.
• Wants to work at a company where they can LEARN & GROW to better serve clients in the areas of marketing outreach, communication skills and clinical skills
• Is detail-oriented, over communicates, anticipates the needs of others and appreciates a high accountability but light & family oriented workplace
• Likes the idea of working for a smaller (but growing) company where their ideas and contributions directly impact the company’s success, direction and growth.
• Is a quick, self-motivated learner who wants to work for a company that will invest in their education.
• Want’s a position that will offer upward earning and career advancement opportunities; growth, learning and becoming part of our team long-term.
• Wants ongoing training and support to develop in the field of marketing outreach, communication skills, clinical skills and leadership development.
• Wants an amazing and relaxed environment to work in where it’s encouraged to laugh & joke with a team of wonderful people - as well as very friendly customers
• Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service (aka be able to be yourself)
• A company that rewards grit and a strong work ethic
• Looking for a competitive salary with a chance to earn over six figures working in an outpatient setting providing 1 on 1 care
• Looking for a growth path to leadership roles with greater earning potential, greater responsibility, greater impact that doesn’t lead to burnout, traditional home health care or out of the profession to better yourself and your family

• Tasks & Responsibilities:
  • Communicate with patients in a way that they can confidently make the right decision about the POC you suggest
  • Ensure patients achieve clinical and health/lifestyle outcomes
  • Develop a mutually beneficial relationship that benefits both the patient & clinic
  • Communicate with conviction and confidence the value of our service with the fee/price that the patient will need to pay to access it
  • Ensure that patients remain excited about the prospect of coming for physical therapy (and remain committed to the treatment plan that you suggest)
  • Provide a high level of customer care that will cause patients to want to come back frequently and tell their friends and family about us as well
  • Ensure that patients coming in for free consult/discovery sessions convert to a full EVAL when appropriate
  • Ensure that patients agree to a POC that will help them hit their health, fitness and lifestyle goals
  • Ensure that patients complete a full POC (as agreed to in first session)
  • Ensure that clinical documentation and billing is complete accurately and weekly
  • Participate in, contribute to, and help to develop the in-house educational training program that is provided to all physical therapists
  • Participate in, contribute to, help to develop and deliver educational content to our community through written word, video content and in person workshops
  
  

• Skills & Qualifications Required:
  • Education: Graduation from an Accredited Physical Therapy Program
  • Licensure: Physical Therapy License in FL Required
  • Experience: >1 years in Outpatient Orthopedics Required
  • Be able to communicate with patients in such a way that they can understand why the suggested POC is the best solution to solve their problem
  • Can recognize and address unspoken false beliefs that prospects may hold
  • Communicate with patients in a way that they can see value in the POC being prescribed in exchange for their time, effort & money
  • Willing and able to spot when a patient may be disillusioned or confused with their progress (and therefore likely to drop off)
  • Communicate in such a way that the patient can confidently say yes to a full POC
  • Able to recognize uncertainty and be self aware enough to skillfully adjust communication to address it
  • To be able to engage with and connect with patients at a personal level that goes way beyond a clinical outcome
  • Demonstrates an understanding of what the causes and solutions are that can lead to a patient dropping off schedule (patients expect/want an expert to provide a dx and set clear expectations of what they will get for their time/energy/money)
  • Demonstrate a willingness to be coached and seek constant improvement clinically, in business operations and in interpersonal skills
  • Ability to thrive in an environment where measurement and accountability are the driving forces behind progress
  
  

• Your Compensation:
  • Full Time W2 Employment with Earning Potential of $100,000+
  • Competitive Base Salary and Productivity Bonus Upside
  • Flexible Scheduling and Growth/Earning Potential
  • 10 Days PTO