Front Desk Associate Full-time Job

About us

My name is Ann-Marie Dykstra and I'm the owner of Cobalt Therapy. Cobalt Therapy is a team of Speech Therapists serving medically complex adults within Lake County, FL. Our therapists are mobile and see the patients in their home environment. We currently have 3 full time therapists, 1 part time and a PRN (as needed). We will be hiring in this area soon as well. Due to our small size we are very personable and team oriented. We are also very commited to our level of care and specialization that we offer Lake County and each take pride in the growth of our company. We hope you will become a happy member of our team as well!

Our company is seeking a front desk person for greeting our patients and onboarding them into our system. This position has developed due to our rapid growth. It can develop into an Office Manager with the right person in place. Currently, it will be mostly a remote position with working hours from 9 am to 5:30 pm with a 30-minute lunch break. Duties include answering the phone, verifying insurance benefits, coordinating initial visits with therapists, and data entry. Candidate must be positive and outgoing with strong organizational skills. The ability to multitask, manage time efficiently, organize and problem-solve independently is a must. Flexibility increases with efficient work skills as this position will be mostly remote.We're looking for a responsible and versatile individual who can make decisions and lead by example.

Responsibilities:

• Answer the phone and speak with visitors in a professional manner.
• Schedule meetings and appointments.
• Verify insurance benefits.
• Data entry into our EMR (Electronic Medical Records) system.
• Problem solve any technical issues with customer support for EMR system
• The more responsibilities you show that you can take on, the better you will get paid as the ideal candidate will develop this role to an Office Manager position

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Tavares, FL 32778: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Hybrid remote in Tavares, FL 32778