Concierge Full-time Job

Who We Are:

The United Group of Companies, Inc. - celebrating 50 Years in Business - specializes in all phases of real estate: development, financing, construction, and property management. Our unique Company delivers a high-quality product and high-end resident experiences within active adult senior living, student housing, multi-family communities housing, commercial properties, and mixed-use neighborhoods. We are honored to have been voted by our employees as one of the Albany Times Union's Top Workplaces for six consecutive years, along with being named a national Top Workplaces USA employer for two consecutive years, most recently for 2022. We have achieved this recognition by fostering a culture of leadership and accountability, offering a unique environment to our employees that cultivates individual growth and rewards performance. To learn more about us: https://www.ugoc.com/

Join Our Team!

We have an immediate need for a full-time Concierge to join our team at Sandalwood Village, one of United Group’s professionally managed active adult apartment communities in Naples, FL.

Website: https://www.sandalwoodvillage.com/

Major Tasks + Key Responsibilities:

• Turning on/off the answer service and promptly retrieve all messages
• Greet prospective and existing residents and assist them
• Answer all phone calls/take messages and/or direct them to the right department
• Make daily calls to residents on the Call List
• Monitor the daily sign-up sheets and assist in updating them
• Assist office with mailing out flyers, etc.
• Assist in preparing lease packets with all pertinent information
• Deliver flyers, packages, and notices to residents
• Assist residents with various needs (valet parking, key entry, etc)
• Keep work areas clean, orderly, and safe
• Completes daily log of property and activity
• Assists with office duties as needed

Job Overview + Requirements:

• Job Type: Concierge; $17 per hour
• Work Hours: Full-Time; Monday through Friday – 8:30 am – 5:00 pm
• Required Education: Associates Degree or Applicable Work History
• Required Experience: Minimum 1-2 years of experience in front desk reception, concierge, or related customer service / support roles; preferred experience in Senior Housing management
• Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication with emphasis on customer service; Ability to solve problems involving residents, maintenance, and challenging situations