Client Service Coordinator - Spanish speaker a plus Full-time Job

Senior Nannies, Florida's premier in home private registry has an immediate opening for an experienced, energetic Case Coordinator in our Fort Lauderdale office. If you are looking for an exciting, fast paced and rewarding career opportunity in a growing industry, we are just the company you are looking for. Senior Nannies believes in a dedicated team approach to providing quality of care to our patients and families. A Client Service Coordinator with a strong sense of urgency will be instrumental in that endeavor.

Responsibilities:

• Provide superior customer service
• Managing and coordination of client scheduling issues
• Manage caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payers and community organizations
• Client follow up
• Recruit field staff to provide services for clients
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (gross margin, unfilled hours, etc.)
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees.

Qualifications

• Associates degree and or 2 years relevant work experience
• Bilingual English/Spanish
• Prior health care, home care, and staffing experience
• Great Phone Etiquette
• A demonstrated record of strong interpersonal skills and goal achievement
• Ambition to grow and advance beyond current position
• Strong communication skills
• A strong sense of urgency
• Strong time management skills

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

This Company Describes Its Culture as:

• Team-oriented -- cooperative and collaborative
• People-oriented -- supportive and fairness-focused
• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture

Pay Frequency:

• Bi weekly or Twice monthly

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location