Scheduler/Staffing Coordinator for Private Duty Home Care Company Full-time Job

You like solving tough puzzles, you’re meticulously organized, and you love people. Not to mention you’re happiest when you can see that your work is bringing happiness to the other people. You want a job that lets you work with people but also use your talents for organization and planning. The Private duty home scheduler is one of the most important roles in our business, and if this described you, we want to meet you. HomeWell Care Services is one of the fastest-growing homecare companies in Lake County & The Villages, is looking for an experienced scheduler for our Villages office.

RESPONSIBILITIES

• Coordinate scheduling of client visits in our software system
• Be a focal point of communications with caregivers and clients
• Match the right caregivers to the right clients
• Be responsible for the well-being of both the clients and the caregivers
• Keep caregivers’ schedules full while fulfilling requirements of client care plans
• Assist with HR functions such as hiring/recruiting and orientation
• Use a web-based scheduling application as the basis for all schedules
• Keep a “hot list” of all staff that can be placed immediately or used as a backup for all call off situations
• Fill open shifts and secure coverage for call-offs or changes in client’s needs
• Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes

Minimum Qualifications:

• Strong problem-solving skills
• A “people-person” who’s able to remain pleasant and considerate under stress
• Meticulous attention to detail- excellent written and verbal communication skills.
• Willingness to learn quickly and continually
• Prior experience scheduling in private duty home car is preferred
• Prior experience as an in-home caregiver is a major plus
• ClearCare knowledge is a plus
• Must be a good person and someone we want to hang out with (seriously).
• comfortable utilizing various technologies and computer programs.
• Proficient with computer use and software applications
• Multi-tasker and customer service-oriented

HHA License # 299994499.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Private Duty Home Care Scheduling: 1 year (Preferred)
• Senior Care: 1 year (Preferred)

Work Location: One location